B3 - Expanding the role of pharmacists in primary healthcare through collaborative non-dispensing services


Organised by the FIP Social and Administrative Pharmacy Section in collaboration with the FIP Community Pharmacy Section and the FIP Hospital Pharmacy Section


Silvana Nair Leite (Federal University of Santa Catarina, Brazil) and Tara Hehir (FIP Social and Administrative Pharmacy Section, Australia)


In some countries, pharmacists have been hired in non-dispensing and team-based services in primary healthcare (PHC) facilities. This represents a great opportunity to consolidate pharmacy as a health profession. However, their prevalence and roles in PHC settings such as general practices and family health centres are not well known. This session will identify and discuss the experiences of some countries and services that integrate pharmacists in PHC settings, searching the opportunities, constraints and results of these experiences. This session will also provide a vision of the future of the profession on this healthcare level and the implications for pharmacy training.


14:30 – 14:40

Introduction by the chairs

14:40 – 15:15

  1. Assessment of new pharmaceutical services in general practices in the UK

Matthew Boyd (University of Nottingham, UK)

15:15 – 15:50

  1. Pharmacists’ identity and practice results in primary healthcare teams in Ontario

Lisa Dolovich (University of Toronto, Canada)


15:50 – 16:10 Coffee/tea break


16:10 – 16:35

  1. Health support teams, non-dispensing and management pharmaceutical practices in the public health system in Brazil

Silvana Nair Leite (Federal University of Santa Catarina, Brazil)

16:35 – 17:00

  1. Integrating community pharmacies and general practices

Duarte Santos (Associação Nacional de Farmácias, Portugal)

17:00 – 17:25

  1. Pharmaceutical services in primary healthcare in the USA

Kelly Epplen (University of Cincinnati, USA)

17:25 – 17:30

Conclusion by the chairs

Learning Objectives

At the conclusion of this knowledge-based session, the participants will be able to:

  1. Identify the primary healthcare setting as pharmacists’ workplace.
  2. Describe pharmacists’ practices in primary healthcare internationally.
  3. Explain diverse experiences of pharmacists’ integration in primary healthcare team work, including challenges of collaborative practice.
  4. Outline the future of pharmacists’ integration as a primary healthcare professional.