D4 - 7th Global Pharmacy Technicians’ Symposium: Partners in health


Organised by FIPEd


Kat Hall (Reading University, UK) and Susan James (Ontario College of Pharmacists, Canada)


Session 3 – Plenary session

09:00 – 12:00

  1. 09:00 – 10:20 Reducing medication errors, and the patient safety agenda
    Speakers will showcase collaborative efforts to reduce medication errors and improvement strategies for patient safety in medicines use. Emphasis will be on the role of the pharmacy support workforce as a contributor to a safer medication system, including a perspective from a patient with lived experience.  A CQI model using a medication incident reporting approach will also be shared.
    Marja Airaksinen (FIP Patient Safety Working Group, Finland)
    Leonora O’Brien (PharmaPod, Ireland)
    Chris Jerry (Emily Jerry Foundation, USA)

10:20 – 10:40 Coffee/tea break (Hall 1)

  1. 10:40 – 11:10 Transforming the workforce
    An exploration of drivers for workforce transformation and initiatives that have proven successful in developing a mid-level workforce. Participants will engage in a discussion about strategies and techniques used for development of a support workforce including how to begin for those at ground zero.
    Shane Desselle (Touro University California, USA)
  2. 11:10 – 11:50 Case examples
    Chun Yu-Wang (FIP Hospital Pharmacy Section, China Taiwan)
    Robert Svanström (Swedish Pharmacy Association, Sweden)
    Shadé Jalali (Unionen, Sweden)
  3. 11:50 – 12:00 Symposium wrap-up
    Susan James (Ontario College of Pharmacists, Canada)